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Privacy Policy
Effective Date: May 2, 2024
DF Solutions LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with our website and services.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, address, phone number, email address, and other contact details.
Financial Information: Account balances, payment history, and loan information as provided to us by creditors and their re-assigned loans.
Communication Information: Details regarding interactions via SMS, phone calls, emails, or website inquiries.
Technical Information: IP address, browser type, and other data collected through cookies or similar technologies when you visit our website.
2. How We Use Your Information
We use your information to:Communicate with you regarding your debt and payment options. Send SMS text messages as permitted by the original loan or account agreements. Process payments and maintain accurate account records.Comply with legal and regulatory requirements. Improve our website and services.
3. SMS Text Messaging
By providing your contact information during the loan application process or other original agreements, you consent to receive SMS text messages related to your debt or account. We:Only send SMS messages when permission is granted in the debtor's original loan documents.Include an option for you to opt out of further SMS communications at any time by replying "STOP" to our messages.Standard messaging and data rates may apply as per your carrier’s terms.
4. Sharing Your Information
We may share your information:With creditors and authorized agents for debt collection purposes.With service providers that assist us in our operations.When required by law, regulation, or court order.To protect our legal rights or enforce our terms and conditions.
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have rights to:Access and review your personal information.Correct inaccuracies in your data.Request the deletion of your personal information (subject to legal obligations).Opt out of SMS messaging or other communications.To exercise these rights, contact us at 888-411-2471.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."